Privacy Policy

Information we may collect

We may collect information you submit to us, including your name, company, email, phone number and project details such as product application, label dimensions, quantities, artwork status and versions. We may also collect information in normal correspondence (email or phone), website messaging context, and basic technical records related to site operations, such as IP and usage logs, when they are automatically created by our systems.

We only collect information that is submitted through normal business interactions on our website and related channels.

How information is used

We use this information to:

• Respond to quote requests and enquiries.
• Prepare and communicate about project options, pricing context and timelines.
• Coordinate follow-up, approvals, production and shipment coordination where relevant.
• Provide customer support and help with communication around active projects.
• Maintain reasonable internal records for continuity and service quality.
• Protect systems and help keep operations secure.

Submitting this information is a request for WD Labels to review and respond to your label enquiry.

Consent and communication expectations

Submitting a quote or contact request indicates consent for WD Labels to use your details to process and respond to that enquiry. We do not treat contact details collected for a project discussion as automatic consent to marketing email lists.

Disclosure

WD Labels does not sell personal information.

We may share information only where reasonably necessary to provide the service, including with service providers who support operations, and with carriers where shipping coordination is required. We may also share information to comply with lawful requests or obligations.

Advertising platforms do not receive your enquiry details for this purpose.

Security and safeguards

WD Labels uses reasonable administrative and technical safeguards appropriate for a small- to mid-scale commercial site: access controls, basic operational security practices, and routine logging/monitoring. No system is perfect, so security statements are made for practical protection rather than absolute guarantees.

Retention

Information is retained only as long as it is reasonably necessary for the purpose it was collected and for applicable legal or business requirements.

Access and correction

If you need to review, correct or update your personal information, you can contact WD Labels directly. Requests are handled subject to applicable law and reasonable verification.

Cookies and similar technologies

This site does not use tracking cookies at this time. We may use technical cookies and basic technical logs that are necessary to deliver pages securely and keep operations stable.

If non-essential tracking is introduced in the future, we will update this policy before using it.

Privacy contact

Privacy contact:

• Privacy Contact: WD Labels Inc.
• Email: info@wdlabels.com